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Store Policies
Pampered Pup and Stuff offers the following Returns Policy: We offer exchanges on all clothing, collars, leads and harness as long as we are notified within 7 days of the receipt of the item. Prior to returning the item, send us an email that reflects your name, order number and item(s) that needs to be exchanged and the reason for exchange. You will be given an exchange authorization number and this number needs to be referenced in the paperwork enclosed in the returned package. All articles must be returned in its original packaging, all tags attached and hangers enclosed (when applicable). Failure to return the item in the same condition may result in the item being returned to you and no exchange being honored. We will not exchange toys or hair accessories due to health issues for future customers. If the item is damaged, we will reship you the same item. Please contact us at returns@pamperedpupandstuff.com
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PURCHASE OF A LEASH AND COLLAR/HARNESS: Pampered Pup and Stuff will choose a free DOG TAG/CHARM for you and include it in your package.
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PURCHASE PRICE OF $50 OR MORE (Not including s/h fees)--USA only: Pampered Pup and Stuff will choose a free toy for you and include it in your package.
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